Log In
Sign Up
This job listing has expired and applications have closed for this vacancy. The reason could be that the employer is no longer accepting applications or the position has been filled. Hit the "Search Jobs" link above to find currently available job vacancies.
Technical Specialist (Microsoft 365) – Constantia, Cape Town.
The Technical Specialist role is to provide support, and perform maintenance within the client organizations computing environment utilizing Endpoint Management technologies. The Technical Specialist will also manage, provide support on and maintain client Microsoft 365 environments including services such as Exchange Online, SharePoint, Teams, etc.
The Technical Specialist will also troubleshoot problematic areas using either one of the following ways; onsite visit, via telephone, email or remote support.
Duties and Responsibilities:
- Provide professional and proactive administration for Microsoft 365 and related applications available in the Azure platform.
- Assist with the installation, configuration and on-going usability of desktop computers, peripheral equipment and software.
- The position responsibility requires independent analyses, communication and problem solving.
- Work is performed with little supervision and requires initiative and judgement.
- To Progress/close incidents to satisfactory conclusion on the incident system.
- Works with vendor support contacts to resolve technical problems.
- To provide a mentor and training role to co-workers.
- Other Duties as required.
Requirements:
- 4-5 years’ experience with Windows 11, Windows 10, Windows 7/8 and MS Office 2016-2021.
- Experience supporting MacOS.
- Experience with N-Able products including N-Central, Cove Data Protection and Mail Assure.
- Experience with Office 365, Exchange Hybrid Configuration, SharePoint, Teams, as well as other Office 365 applications.
- Experience maintaining a thorough understanding of existing and emerging Microsoft 365 core technologies.