Retail Store Manager Full Time Job

Retail Store Manager job vacancy in Nelspruit.

Our client is actively seeking a Senior Retail Store Manager who has experience managing a store with a large staff complement. You will be responsible for overseeing the operations, reporting, forecasting and staff management.

​​​​​​​The ideal applicant would have a minimum of 10 years of experience managing a large retail store, with strong leadership abilities and the capability to effectively analyse reports to produce forecasts.

Applicants wanting to relocate to Nelspruit are welcome to apply, relocation assistance can be provided.

R80 000 – R100 000 per month, CTC.

Minimum Requirements:

• 10+ years of relevant experience managing a large retail store.
• Retail management or relevant retail experience is required.
• Strong leadership abilities are essential for effectively managing and motivating a team of employees.
• Keep abreast of market trends to determine the need for improvements in the store.
• Ability to analyze sales and revenue reports and produce forecasts.
• Ensure all legal health and safety guidelines are adhered to.
• Excellent interpersonal and communication skills are needed to provide exceptional customer service and resolve issues effectively.
• Highly organised to handle various tasks such as scheduling, inventory management, and administrative duties efficiently.
• A solid understanding of sales principles and the ability to analyse sales data and trends is important for driving revenue growth.
• The ability to quickly identify and address problems or challenges that arise in the store is crucial for ensuring smooth operations.
• Ability to adapt to changing circumstances and priorities is essential.
• Proficiency in computer applications such as MS Office and point-of-sale (POS) systems is required.

Duties and Responsibilities:

Store Operations Management:

• Ensure smooth day-to-day operations of the store.
• Supervise and coordinate activities of staff members such as sales associates, cashiers, and stockers.
• Manage inventory levels, ordering, and restocking to meet customer demand.
• Maintain cleanliness and organization of the store.

Customer Service:

• Provide client-centric, customer service.
• Address customer inquiries, complaints, and concerns promptly and professionally.
• Ensure that staff members are trained to deliver high-quality customer service.

Sales and Revenue Generation:

• Set sales targets and goals for the store.
• Implement strategies to increase sales and meet or exceed targets.
• Monitor sales performance and analyse trends to identify areas for improvement.

Staff Management and Development: (180 Staff)

• Recruit, hire, and train new staff members.
• Schedule shifts and manage staff roster to ensure adequate coverage.
• Provide ongoing coaching, feedback, and performance evaluations to employees.
• Foster a positive work environment and promote teamwork among staff members.

Administrative Duties:

• Handle administrative tasks such as payroll, scheduling, and reporting.
• Ensure compliance with company policies, procedures, and safety regulations.
• Manage budgets, expenses, and financial records for the store.