Office Administrator Full Time Jobs

Office Administrator job vacancy in Epping, Cape Town.

A well-established and fast-paced FMCG Wholesale company based in Epping, Cape Town, is seeking an experienced, high-energy Office Administrator focussed on wholesale operations and admin.

It suits someone who thrives in a bustling environment, possesses exceptional communication skills, and has a proven track record of managing demanding client relationships and tight logistics schedules.

Salary: R18 500 – R20 000 per month.

Minimum Requirements 

• Grade 12 / Matric.
• 4–5+ Years of solid office administration experience within the FMCG, Food Wholesale, Logistics, or Courier sectors.
• Proven ability to handle demanding clients with professionalism and composure in a high-pressure environment.
• Strong working knowledge of MS Excel (essential).
• Bookkeeping/Finance Software experience an added bonus like Pastel, Xero or Sage
• Reliable transport to get to Epping by 05:00 AM daily.

Duties and Responsibilities:

• Order Processing & Invoicing
• Receive and place incoming orders
• Accurately capture customer orders and process invoices using Xero and MS Excel.
• Prepare Quotes and pricing for clients new and old
• Deal with irate and demanding clients
• Act as the first point of contact for customer queries, telephonic orders, and product inquiries.
• Logistics & Delivery Coordination – Organize and schedule daily delivery routes, liaise with drivers, and ensure prompt dispatch.
• Dealing with Suppliers regarding ordered stock and delivery .
• Follow-Ups & Tracking of orders: Proactively track orders, provide clients with delivery ETAs, and resolve any delivery or order discrepancies efficiently.
• Maintain accurate digital filing systems, assist with inventory updates, and support daily administrative operations.