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Moodle System Administrator – Bedfordview, Johannesburg.
Are you a tech savvy professional with a passion for optimising learning experiences in the insurance sector? We’re seeking a skilled Moodle Administrator to join our dynamic team.
If you thrive in configuring, troubleshooting, and collaborating with trainers, read on to explore the responsibilities this role is looking to fulfill.
Duties and Responsibilities:
- System Configuration:
- Install, configure, and maintain the Moodle learning management system to meet the specific needs of the insurance company.
- Customize and optimize Moodle settings, themes, and plugins.
- User Management:
- Manage user accounts, roles, and permissions within Moodle.
- Provide support for user inquiries, including password resets and account assistance.
- Technical Troubleshooting:
- Diagnose and resolve technical issues related to Moodle functionality.
- Collaborate with IT teams to address server, database, or network-related problems.
- Security and Compliance:
- Implement and maintain security measures to safeguard sensitive information.
- Ensure Moodle compliance with industry regulations and company policies.
- Updates and Maintenance:
- Monitor and apply Moodle software updates, patches, and bug fixes.
- Conduct regular system maintenance to optimize performance.
- Collaboration with Trainers:
- Work closely with performance centre trainers to align Moodle features with learning objectives.
- Provide support to trainers on effective use of Moodle tools.
- Content Management:
- Troubleshoot issues related to course materials, quizzes, and assessments.
- Data Reporting:
- Generate and analyze reports on user engagement, course completion, and other relevant metrics.
- Provide insights to stakeholders based on Moodle data.
Requirements:
- Bachelor’s degree in a relevant field or equivalent work experience, preferable information technology.
- Proven experience as a Moodle administrator, preferably in an insurance or financial services environment.
- Strong technical skills in server management, PHP, MySQL, and related technologies.
- Excellent communication and interpersonal skills.
- Ability to work collaboratively with cross-functional teams.
- 2-3 Years is beneficial