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Junior Systems Engineer job vacancy in Cape Town.
Deliver remote support and maintenance services on desktops and occasionally servers for a variety of customers using a variety of Wintel technologies in line with customer contracts and ad hoc requirements. Occasional visits to client sites for ad-hoc consulting and SLA visits.
Main duties and responsibilities:
- Responding to, troubleshooting, and then resolving incidents detected by the monitoring tools in use by our Network Operations Centre.
- Supporting 1st line incidents and requests.
- Assist with changes and small projects such as version upgrades.
- Develop and enhance relationships and communication throughout the company with peers and individuals external to the company.
- May assist or shadow occasionally on after hour support rotations.
Essential skills and experience:
- Experience with providing remote desktop support on Windows 10 and 11.
- Basic experience in Windows Server environments including Server 2012 R2, 2016, 2019 and 2022.
- Basic experience with Active Directory, DNS, DHCP, File & Print etc.
- Patch management experience on endpoints and server infrastructure.
- Fundamental understanding of IP addressing, subnetting and routing.
- Strong communication (both written and verbally) and comfortable face to face.
Essential qualifications:
- A+
- N+
- Microsoft Certification
- MD102–EndpointAdministrator
- MS900-365Fundamentals
- Endpoint Security