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Internal Sales Customer Orders Administrator – Cape Town.
Have you worked in a fast-paced orders environment managing managing bulk orders on a large range of products? Our National client based in Montague Gardens requires your stable track record to join their highly successful team working 07.30 – 17.00 Monday to Friday.
Experience working on SAGE highly advantageous.
Requirements:
- Matric and min three years admin, data order processing experience
- Ability to liaise confidently with clients telephonically in a fast-paced environment
- Excellent attention to detail
- Ability to build solid client relationships
- Computer literate
- Hours: 07:30 – 17:00
Duties and Responsibilities:
- Reporting to the Branch Manager
- Assisting customers with orders inbound and outbound
- Invoicing of orders and sending for payment
- Receiving and actioning orders via email
- Processing customer orders and back orders daily
- Increasing customer spend by discussing specials and promoting new product lines
- Liaising with internal departments with queries on orders
- Informing customers if they have ordered out of stock items by offering alternatives
- Keeping customers updated if they are waiting for arrival of stock items
- Assisting with client enquiries or complaints
- Assisting with any additional projects or requirements within the department