Freight Forwarding Sales Manager Full Time Job

Freight Forwarding Sales Manager – Johannesburg.

Requirements:

• Matric (Grade 12)
• B Degree or relevant Post Graduate Qualification
• 5 to 10 years sales experience in the international freight forwarding industry
• Strong sales experience and ideally has worked in a business development role
• Solid working knowledge of sales, business development and planning and management
• Track record in international freight forwarding and clearing
• Intermediate full MS Office, CRM capabilities and Cargo wise (CW) experience will be a plus
• Valid Drivers License (Code 08)
• Highly motivated, sales orientated with experience in sales planning and execution
• Extensive experience in the air and sea freight forwarding industry in sales at a senior level
• In-depth knowledge of air- and sea forwarding processes, procedures, regulations and requirements.
• Critical thinking – using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems

Knowledge and skills:

• Energetic and innovative, coupled with a high tolerance for stress
• Highly motivated, sales orientated with experience in sales planning and execution
• Sales prospecting skills along with the ability to identify target accounts
• Ability to operate in different business environments and deal with related cultures
• Strong negotiation and presentation skills, including professional demeanour and excellent written, verbal and cultural communication skills
• Ability to build strong rapport, establish trust and credibility through a consultative approach while balancing assertive sales follow-up, without being overly
• Skilled in exercising diplomacy when resolving customer inquiries and problems
• Integrity and ethical qualities of the highest standard
• Excellent public speaker with strong presentation skills

Key Performance Areas:

• Generate personal new forwarding sales to facilitate annual trade lane volumes growth as per company targets
• Identify potential prospects, establish contact and develop customer relationships; target customers that can help increase market share
• Coordinate air and ocean new business accounts secured and develop sales leads and assess potential for business; maintain pipeline and manage inter-company opportunities
• Define and quantify new air and ocean forwarding targets in conjunction with Business
• Development Commercial, Trade Lane and our International partners
• Act as liaison and communicate with foreign and domestic offices, Department Managers, upper management, and/or clients regarding quality service and related issues that affect ability to meet the client’s requirements, supported by the Trade Lane Managers
• Prepare standard operating procedures / forwarding rate proposals based on customer’s requirements, work with management team and operating staff to ensure quality and profitable service is delivered based on the customer’s SOP
• Prepare monthly, quarterly and yearly reports that detail trade lane new Air and Ocean Forwarding business development and progress; analyse marketing conditions and sales projections
• Ensure efficient feedback on new business air and ocean forwarding sales leads received from Trade Lane and/or international partners, updating of the global target accounts
• Define and quantify a dynamic and ambitious pipeline of target customers, supported by Trade Lane based on strategic focus countries
• Engagement with key focus countries pertaining to new business Air and Ocean opportunities and provide regular feedback, supported by Trade Lane
• Secure new forwarding business Air and Ocean freight
• Participation in Trade Lane monthly meetings with strategic focus countries and provide feedback on new business Air and Ocean Forwarding opportunities, market intelligence, etc
• Increase forwarding volumes per set countries, where we are busy with route and trade development between these countries
• Manage individual company target
• Manage and ensure account profitability in conjunction with Trade Lane Management.
• Manage possible write off’s
• Maximise profits