Digicall is a growth enabler behind many of South Africa’s biggest and best-loved brands. We deliver on your outsourcing requirements by harnessing the combined power of varied specialist services under one ethos and operation. If you have a business process out of your core focus, you can rest assured that Digicall’s wide selection of white label and direct-to-customer services, can assist to solve your problem.
Whether you’re in insurance, a government body, municipality, banking, telecoms, retail or other industry, we offer our clients best in class, stringently vetted, specialist service solutions under one vision and ethos.
Our service is supported by unique technologies and people who live to exceed customer expectations and grow their client’s businesses. This approach has cemented our role as a disruptor and leader in our industry, which has allowed us to become one of the world’s best niche BPO’s.
Success lies in our commitment to innovation, technology and business transparency. Our systems enable a single view of customer’s data through a full-service solution whereby clients receive fully captured and reported incident response data.
Digicall’s ethos of serving people through a diverse and inclusive offering and partner network, provides bespoke solutions for their clients.
Our values of working SMART, being HONEST and delivering STRONG, guides all levels of operation to consistently deliver our best.