HR Generalist Full Time Permanent

HR Generalist – Pretoria

An HR Generalist position is available in Brooklyn, Pretoria, Gauteng, South Africa.

To manage the Human Resources function and ensure that policies, directives, activities and outcomes supports the strategic objectives of the company and creates a work environment that inspires, empowers and rewards employees.

Job Description:

Human Resources Management:

• Work with the MD to strategically plan HR initiatives that will benefit the company and encourage more efficient employee relations
• Continuously develop, update and maintain HR policies and procedures.
• Foster cross-functional relationships and ensure managers and employees are properly connected
• Manage and supervise other HR staff, ensuring they are assigned and carry out proper tasks
• Understand and adhere to all pertinent labour laws
• Manages the implementation and administration of policies by ensuring that it is aligned to company needs
• Liaise and guide management on best employee practices in the workplace
• Timeous compilation and submission of the annual EE Report
• Responsible to approve the annual ATR/WSP prior to submission
• Initiate and arrange for the annual verification of the BBBEE Certification
• Contribute to the evaluation and development of HR strategy and performance in co-operation with the senior management team

Internal, External Partners & Client Effectiveness:

• Initiate and maintain a good relationship and rapport with external stakeholders
• Render an effective HR support service internally to create a need for the use of and for these services across disciplines

Labour Relations:

• Responsible to ensure labour stability through fair employment practices
• Develop, update and maintain Disciplinary Policy ,Procedure and Directives document
• Continuously review Company Operational Rules to ensure relevance and compliance
• Responsible to attend to all negotiations with union/s from time to time
• Represent the company at the CCMA in all dispute matters (Conciliation/Arbitration cases)
• Act as chairperson in all complicated disciplinary hearings
• Oversee the day to day handling of disciplinary matters (written warning, final written warnings, notice to attend disciplinary hearings and authorization to deduct from employee’s salary)
• Counselling of employees on continuous basis

People Management:

• Provide professional advice to all staff on HR related problems
• Apply a comprehensive knowledge of business structure and work flows to maximize organisational structure around customer.

Training:

• Ensure the development and maintenance of an H R Development program to facilitate the development of employees and to ensure a constant supply of competent staff according to organisational strategic requirements
• Oversee the recruitment, induction and orientation of new employees

General HR Administration:

• Directs establishment and maintenance of employee records systems, personnel filing system in compliance with POPIA
• Ensure that monthly employee statistic are compiled and accurate
• Prepare and submit the Dept of Statistics’ Quarterly Submissions.
• Review and update the HR Manual on annual basis
• On monthly basis check the driver’s pay roll for any discrepancies before payment
• Administer and control the preparation of all relevant HR documents for the B BBEE verification

Staffing:

• Responsible for the recruitment, interview and appointment procedure of all admin, finance, technical and training employees
• Ensure that the appointment contacts are legally in compliance with labour law
• Oversee the recruitment and appointment process
• Direct the recruitment and training for new employees
• Negotiate placement Agreements with Recruitment Agents

Qualifications:

• Related HR / Psychology Degree will be an advantage
• At least 3 – 5 years experience as a Human Resources Officer or HR Generalist
• HR Experience within the Call centre industry will be highly beneficial

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