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Siphephelo ****** Receptionist, Call centre, General workers

Durban, Kwazulu Natal R5 000 / Month Siphephelo S-Ngcamu-Final-CV.docx
Administration / OfficeCall CentreImport / Export
  • Nationality: South African
  • Gender: Male
  • Ethnicity: African
  • Employment Level: Junior
  • Career Experience: 3 - 5 Years
  • Employment Status: Unemployed
  • I’m willing to upgrade myself and the company,into a great future. With my 4 years experience of receptionist and night audit. Customers service will always bring permanent customers. That bring more value of the company.
    You can learn from me and I can learn from you.
    Sincerely
    Siphephelo Ngcamu

    Education

    2015-2016 Level 2 Diploma in Reception Services at Frontline hospitality college

    Based on receiving calls.
    Assist customers over the phone.
    Operating switchboard, transfer calls to department of management.

    2020-2021 Clearing and forwarding Agent at Maritime Business Institute

    Based on imports,and exports of cargo.
    Which documents are needed.
    Incoterms for buyers and suppliers.
    Storage facility, warehouse.
    Customs procedures to be followed.

    Experience

    2016-2020 Receptionist and Night Audit at Road lodge Umhlanga

    Dealing with customers.
    Providing them with great service of telephonic, and infront of the desk.
    Operating switchboard,to transfer calls.
    Running night audit, on system.
    Dealing with emails.
    Using Microsoft Outlook, and PowerPoint word, to provide accurate documents.