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Sibusisiwe ********* Receptionist

Johannesburg, Gauteng R9 000 / Month Sibusisiwe-Sigwebela-1.pdf
Administration / OfficeCall CentreTelecommunications
  • Nationality: South African
  • Gender: Female
  • Ethnicity: African
  • Employment Level: Intermediate
  • Career Experience: 3 - 5 Years
  • I am what I am through God hard work dedication and preservation for only the best.

    Education

    2011 end 2015 Matric Certificate at Umtapho High school

    Experience

    January 2015 / January 2016 Receptionist at Finite Logistics

    I was volunteering to gain experience in the work environment.
    I worked during weekends and public holidays.

    01 October 2016/ 09 September 2017 Claims Consultant at CCI South Africa

    I worked for Coles Insurance lodging claims which was a campaign runned by CCI South Africa bpo.

    10 September 2017 /09 September 2019 Claims Specialist at CCI South Africa

    I lodged insurance claims, gave customer service and arranged emergency services assistance such as accommodation, rental vehicle and alerting authority if necessary

    I worked under SGIO Australian international insurance that was a campaign runned by CCI South Africa bpo.

    02 October 2019 /31 October 2020 Quality Assurance consultant at Call insight

    I Assessed all sales calls for a campaign which was Assupol based in CCI bpo
    Managed Calibrated meetings with both management and agents.
    Provided coaching services when there was room for improvement.
    Provided feedback monthly to Assupol.