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Nashika **** Team Leader

Durban, Kwazulu Natal R30 000 / Month CV-on-Mrs-Nashika-Audh.pdf
Travel / Tourism
  • Nationality: South African
  • Gender: Female
  • Ethnicity: Indian
  • Employment Level: Management
  • Career Experience: 20+ Years
  • I am a highly effective Travel and Team Leadership Professional with numerous qualifications, including a Basic Principles of Public Relations certification and a Diploma in Travel and Tourism, as well as 22 years working experience within the travel industry. I am fully adept at servicing an exceptionally large body of clients and consistently ensuring a smooth and seamless customer service experience.
    I possess vast experience working with corporate and group clients, both within the local and international markets, providing me with a complete understanding of the client travel landscape. I excel in managing client accounts, up-selling products and services and managing professional relationships that generate new business and result in sustainable revenue growth.
    My objective is to fully utilise my skills in engaging stakeholders, assessing needs and booking travel requirements, whilst striving to provide exceptional client services. I effectively manage challenges, through harnessing my high-energy levels and enthusiasm for the latest in technology. As a customer-centric professional and an innovative thinker, I excel in resolving problems and dealing with issues within tight deadlines.
    I have been actively involved in training, coaching and mentoring staff members. One of my key attributes is the ability to build and maintain relationships, by focusing on trust and credibility. I possess impeccable listening skills, and as a result, I communicate effectively with people from various levels of management, and from all walks of life. I am quick to establish rapport and maintain relationships, whilst constantly striving to be proactive in meeting task and client objectives.
    I am seeking a position within a company, without restriction, where I can grow to my maximum potential. I trust that you will give my application your serious consideration and look forward to hearing from you in the near future.

    Education

    1995 Senior certification at Avoca Secondary

    English Afrikaans Mathematics Geography Biology Accounting

    1997 / 1998 Diploma in Travel and Tourism at Damelin College

    Experience

    2019/2020 Team Leader at TOURVEST TRAVEL SERVICES
    2017/2019 Senior Travel Consultant at BCD TRAVEL
    2012/2017 Senior Travel Consultant at HRG RENNIES TRAVEL