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Morne ********** Self Employed IT Manager

Roodepoort, Gauteng R23 000 / Month Linkedin Morne-Geldenhuys-CV.pdf
Information Technology
  • Nationality: South African
  • Gender: Male
  • Ethnicity: White
  • Employment Level: Senior
  • Career Experience: 15 - 20 Years
  • To Whom It May Concern

    Please find attached my Curriculum Vitae in application for the Business Systems and Information Officer position as advertised.
    I believe that my qualifications, knowledge, skills and extensive experience in IT Management make me the perfect candidate for the role, and to meet any challenges that this position may offer. I have a great passion for the profession and the highest regard for professionalism and service excellence.
    I have excellent communication, leadership, analytical thinking, collaboration, time management, reporting and interpersonal skills. I am reliable, loyal, hardworking, flexible, creative, motivated and determined. I am a team player and I pay attention to detail. I work very well under pressure and I am also a positive and enthusiastic person who is always willing to take on new responsibilities.
    Thank you for taking the time to consider my application. I look forward to hearing from you and welcome the chance of meeting with you so that we can discuss my suitability further.
    Kind regards

    Education

    2018/10/01-2019/01/16 IT Management at University of Cape Town
    14 - 15 November 2016 Mastering time and self management at Biztech
    16 - 17 November 2016 Conflict prevention and resolution at Astrotech
    October 2014 Leadership Development Progamme 1 at Maurice Kerrigan
    February 2015 Leadership Development Progamme 2 at Maurice Kerrigan
    June 2011 PDI+ at Comptia
    4 October 2007 Conflict & Assertiveness Programme at Incredible Connection
    November 2006 N+ at South West Gauteng College
    August 2006 A+ at South West Gauteng College

    Experience

    November 2006 to 2009 IT Technician at Incredible Connection

    Responsibilities:
    • Technical related sales
    • Technical Inspections on Customer returns
    • Repairs to and verification of product under guarantee
    • Computer software upgrades and installations
    • Administration and stock control
    • Small degree of network maintenance

    February 2009 to November 2009 IT Engineer at KPMC

    Responsibilities:
    • Network maintenance and back up
    • Corporate web maintenance
    • Technical purchases
    • Computer software upgrades and installations.
    • Policies and procedures and Risk Management
    • Helpdesk support

    December 2009 to August 2010 IT Technician at Welding Alloys of SA

    Responsibilities:
    • Network maintenance and back up
    • Corporate web maintenance
    • Technical purchases
    • Computer software upgrades and installations.
    • Hardware maintenance
    • Policies and procedures and Risk Management.
    • Helpdesk support
    • Mainframe maintenance

    August 2010 to September 2011 IT Field Engineer at Nashua North

    Responsibilities:
    • Mainly software installations for a wide range of contract
    printers
    • Maintenance of installations
    • Customers after sales support
    • This is a very specialized field but requires the
    knowledge and experience of all kinds of networks and
    servers, different types of software etc. and requires
    special skills to do fault finding

    2011 to 2013 IT Systems and Support Engineer (S2) at Samsung Electronics Southern Africa

    Responsibilities:
    • First line support
    • 2ND line support
    • SVPN
    • In house Consumption –Notebooks /Printers/Toners
    • SAMSUNG PABX
    • SSA Printers Maintenance
    • IT Infrastructure for New Employee/Division Relocations
    – Data and Telephone
    • Asset Management – Samsung Notebooks
    • Network maintenance and back up
    • Corporate web maintenance
    • Technical purchases
    • Computer software upgrades and installations.
    • Hardware maintenance
    • Policies and procedures and Risk Management.
    • Helpdesk support
    • Mainframe maintenance

    2013 to 2014 IT Systems and Support Engineer (S3) at Samsung Electronics Southern Africa

    Responsibilities:
    • First line support
    • 2ND line support
    • SVPN
    • In house Consumption –Notebooks /Printers/Toners
    • SAMSUNG PABX
    • SSA Printers Maintenance
    • IT Infrastructure for New Employee/Division Relocations
    – Data and Telephone
    • Asset Management – Samsung Notebooks
    • Network maintenance and back up
    • Corporate web maintenance
    • Technical purchases
    • Computer software upgrades and installations.
    • Hardware maintenance
    • Policies and procedures and Risk Management.
    • Helpdesk support
    • First line support
    • Mainframe maintenance

    March 2014 to February 2017 IT Manager SSA / Security Manager SSA at Samsung Electronics Southern Africa

    Responsibilities:
    • Manage VOC (Voice of Customer) Ticketing System
    • First line support
    • 2ND line support
    • 3RD line support
    • In house Consumption – Notebooks /Printers/Toners
    • SAMSUNG PABX
    • SSA Printers Maintenance
    • IT Infrastructure for New Employee/Division Relocations
    – Data and Telephone
    • Asset Management – Samsung Notebooks
    • Network/Server maintenance and back up
    • Corporate web maintenance
    • Technical purchases
    • Computer software upgrades and installations.
    • Hardware maintenance
    • Policies and procedures and Risk Management.
    • Helpdesk support
    • Mainframe maintenance
    • SVPN
    • Security software Administration
    • Relationships / Contacts / Communication
    • Ensure all IT related queries are addressed and the IT
    equipment (laptops, printers, CCTV, wireless internet)
    functions in an error manner with no downtime
    • Address escalated issues as well as security issues
    logged in IT VOC (Voice of Admin), ensure issues are
    addressed within 30 min of call
    • Provide guidance and assistance to MS Systems for
    server maintenance and resolve escalated issues
    • Handle third level of escalation for all technical queries
    • Implement policies and procedures related to IT and
    ensure compliance by all employees
    • Conduct annual budget management for IT
    • Conduct testing of pilot projects, resolve identified
    • errors and roll out for the whole of Samsung SA
    • Conduct security audits to minimize security incidences
    • Undertake IT related projects and initiatives, for
    instance, development and maintenance of the
    employee portal website
    • Create understanding through information sharing about
    the value of effective IT in the business
    3
    COMPUTER SKILLS
    Microsoft Windows
    Microsoft Office
    Servers
    Networking
    Firewall
    • Localize IT standards and guidelines from HQ Korea to
    suit the SA environment
    • Rollout and implement the IT strategy for new branches
    • Relationships / contacts / communication
    • Coach and mentor team members to ensure succession
    is effective
    • Self-development to stay abreast of latest developments
    in area of responsibility
    • Participate in IT forums to remain informed of new
    developments in the industry
    Achievements:
    • Long Service Award for 5 years’ service, 2016
    • Top Performer in Q1 Award, 2016

    September 2017 to January 2019 IT Manager at LOMO Wood Fibre

    • In house consumption – notebooks / printers / toners
    • Network / server maintenance and back up
    • Responsible for technical purchases
    • Computer software upgrades and installations.
    • Hardware maintenance
    • Security software administration
    • relationships / contacts / communication
    • Undertake IT related projects and initiatives
    • Self-development to stay abreast of latest developments
    in area of responsibility

    January 2019 to Present Business Owner / Self-employed at Business Owner / Self-employed

    Responsibilities:
    • Client remote support
    • Fiber Support
    • Notebooks / Printers / Toners
    • Network / Server maintenance and back up
    • Technical purchases
    • Computer software upgrades and installations.
    • Hardware maintenance
    • Security software Administration
    • Relationships / contacts / communication