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Monique ****** Administrator

Cape Town, Western Cape, South Africa Monique-Thomas-CV.docx
Administration / OfficeCustomer ServiceGeneral
  • Nationality: South African
  • Gender: Female
  • Ethnicity: White
  • Employment Level: Senior
  • Career Experience: 10 - 15 Years
  • I am a mature, hardworking individual who always strive to achieve the highest standards at any given task and enjoy a new challenge. Friendly, helpful, trustworthy and adapt easily to new environment.
    I have more than 10 years’ administration experience including banking, receiving of stock, wages, petty cash, and ordering, and supplying stock. I have over 5 years Internal Sales experience including quotations, invoicing, buy-outs and liaising with suppliers and customers.
    I aim to advance professionally. Learn more skills. Want to be more challenged and achieve greater quality of life.


    11/2005-11/2006 National Senior Certificate at East Cape Midlands College


    05/2010 - 02/2013 Store Clerk/ Driver at Seco Tools

    • Receiving and delivering stock
    . Distribution of orders
    • Filling
    • Banking
    • Assist with duties in the absence of internal salesperson

    03/2013 - 05/2018 Internal Sales- (Invoicing and Ordering) at Seco Tools

    • Receive customer sales inquiries and provide quotations, product information and pricing in responds to enquiries
    • Process sales orders and arrange the dispatch and administration of products
    • Receive and solve customer complaints related
    • Invoicing consignment warehouses
    • Assisting walk-in customers with product queries and sales.
    • Liaising with suppliers daily.
    • Working together with branch manager
    • Provide credit note to customers when needed
    • Maintain client databases
    • Maintaining staff register
    • Responsible for delivery vehicle-arrange for service and new tyres
    • Stationary Procurement

    01/2019 - 09/2019 Administration & Sales Assistant at Hardware Center

    • Complete day ends on POS.
    • Daily cash-up of the point of sale.
    • Daily stock takes.
    • Receiving deliveries, processing of goods received vouchers.
    • Filling
    • Assist customers.
    • Provide quotations and invoices.
    • Assist with duties in the absence of branch manager

    10/2019 - 05/2021 Sales Administrator at Penta Sales & Merchandising

    Penta Sales & Merchandising
    Key Role & Accountabilities
    • Creating PowerPoint presentations.
    • Generate invoices and delivery notes for free stock.
    • Creating and maintaining trackers for different channels.
    • Maintaining expired stock tracker and stock counts.
    • Placing orders.
    • Liaising with area managers and representatives daily.
    • In charge of daily reports and admin for a large and demanding account.
    • Assist with duties in the absence of admin manager