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Luthando ***** Call Centre Agent

Cape Town, Western Cape CSR-CV-Luthando-Ndayi.docx
Call CentreCustomer ServiceElectrical
  • Nationality: South African
  • Gender: Male
  • Ethnicity: African
  • Employment Level: Senior
  • Career Experience: 3 - 5 Years
  • Friendly, engaging and professional Service Advisor with 2+ years of experience resolving customer inquiries. Passionate about building strong customer relationships, driving brand loyalty, and increasing customer engagement. I have experience in dealing with customer inquiries and complaints over the phone and via email.

    Education

    2012 Matric at Manyano High School

    Experience

    January 2020 - May 2021 Senior Advisor at Capita Plc
    January 2017 - December 2019 Customer Care Agent at Merchants SA PTY LTD