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Lindelwa **** Technical Support

Port Elizabeth, Eastern Cape CV-2.pdf
Customer ServiceInformation Technology
  • Nationality: South African
  • Gender: Female
  • Ethnicity: African
  • Employment Level: Senior
  • Career Experience: 3 - 5 Years
  • Lindelwa Duze
    39 Avenue A street
    New Brighton
    Port Elizabeth, 6200
    Cell phone: 060 565 8847/067 027 3962
    Email:lindelwaduze@gmail.com

    Dear Sir/Madam

    My name is Lindelwa Duze.Thank you for the opportunity to apply for the Call Centre Agent
    role at your company. After reviewing your job description, it’s clear that you’re looking for a
    candidate that is extremely familiar with the responsibilities associated with a role, and
    performs them confidently. Given these requirements. I am certain that I have the necessary
    skills to successfully do the job adeptly and perform above expectations.
    I am a compassionate person with integrity, who passed Level 3 in Information and Computer
    Technology from Russel Road College and also studied at UNISA with a higher certificate in
    Accounting Sciences. During the course of my academic career. I am currently working at
    AXXESS DSL right now. I had the privilege of working for Vodacom and WNS in a call centre
    as an agent where I learned valuable professional skills such as personal communications and
    team working skills in both my academic and professional life. I have been consistently praised
    as a hard worker by my professor and peers whether working on academic, extracurricular, or
    professional projects. I apply proven time management, problem-solving and work ethic skills,
    which I hope to leverage into the role at your company.
    After reviewing my resume, I hope you will agree that I am the type of competent and
    competitive candidate you are looking for. I look forward to elaborating on how my specific
    skills and abilities will benefit your organisation. Please contact me to arrange for a meeting.
    Thank you for your consideration, and I look forward to hearing from you soon.

    Yours sincerely
    Lindelwa Duze

    Education

    2007 Matric (Grade 12) at Newell High School
    2016 Computer Sciences Level 3 at Russell Road College
    2021 Accounting Sciences Higher Certificate at University of South Africa

    Experience

    October 2017 Call Centre Agent at Vodacom Bytes
    December 2020 Technical Support Senior Associate at WNS Global Services
    Current Technical Support LiveChat consultant at AXXESS DSL