39 Avenue A street
Port Elizabeth, 6200
Cell phone: 060 565 8847/067 027 3962
My name is Lindelwa Duze.Thank you for the opportunity to apply for the Call Centre Agent
role at your company. After reviewing your job description, it’s clear that you’re looking for a
candidate that is extremely familiar with the responsibilities associated with a role, and
performs them confidently. Given these requirements. I am certain that I have the necessary
skills to successfully do the job adeptly and perform above expectations.
I am a compassionate person with integrity, who passed Level 3 in Information and Computer
Technology from Russel Road College and also studied at UNISA with a higher certificate in
Accounting Sciences. During the course of my academic career. I am currently working at
AXXESS DSL right now. I had the privilege of working for Vodacom and WNS in a call centre
as an agent where I learned valuable professional skills such as personal communications and
team working skills in both my academic and professional life. I have been consistently praised
as a hard worker by my professor and peers whether working on academic, extracurricular, or
professional projects. I apply proven time management, problem-solving and work ethic skills,
which I hope to leverage into the role at your company.
After reviewing my resume, I hope you will agree that I am the type of competent and
competitive candidate you are looking for. I look forward to elaborating on how my specific
skills and abilities will benefit your organisation. Please contact me to arrange for a meeting.
Thank you for your consideration, and I look forward to hearing from you soon.