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Lesego ****** Junior System Support Analyst

Johannesburg, Gauteng. South Africa R18 000 / Month WRDM Lesego-Seleke-cirriculum-vitae.docx
Information TechnologyTelecommunications
  • Nationality: South African
  • Gender: Female
  • Ethnicity: African
  • Employment Level: Junior
  • Career Experience: 1 - 2 Years
  • I am looking for an environment where i can grow

    Education

    2016/2018 Bachelor of information technology in business systems at Rosebank College
    2019/2019 Higher certificate in information technology in support services at Rosebank College

    Experience

    2021 IT support learnership at West rand district municipality

    Manage windows server
    Maintain software and troubleshooting services
    Manage and maintain office in management absence
    Liase with external providers
    Troubleshoot linus command line
    Read basic php scripts
    Manage and maintain multiple mysql databases
    Export data using mysql to pull reports
    Analyse and send out daily reports
    Backup databases to ensure call centre is safe weeklyresponding to technical support calls from end users of computers and software applicationssetting up and installing new computers, networks and softwaresetting up user accounts and profiles on the networkinstalling updates, known as patches, to software applicationsinstalling and configuring operating systems, anti-virus software and other applications such as Microsoft Officediagnosing and fixing network problems and hardware or software faultsmaintaining inventories of hardware and softwaremanaging backups of servers, in case of data losskeeping a record of issues and faults along with solutions, for future reference.