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Kurtney ***** ******** IT Technician / IT Consultant / IT Desktop Support

Cape Town, Western Cape, South Africa LinkedIn Kurtney-Jantjies-New-FULL-P-CV-2020-QUAL-merged.pdf
Information Technology
  • Nationality: South African
  • Gender: Male
  • Ethnicity: Coloured
  • Employment Level: Graduate
  • Career Experience: 0 - 1 Years
  • INFORMATION TECHNOLOGY PROFESSIONAL
    Seeking a position with a top firm in a Tier-1 technical support or help desk role.
    Experienced and knowledgeable information technology professional with -1 years’ experience seeks to contribute training and acquired skills within Tier-1 technical support and/or help desk role.
    Key skills include:
    • Adept at Providing Computer Support
    • Skilled in Systems Troubleshooting, Installations, and Maintenance
    • Possess In-Depth Knowledge of Numerous Software Packages and Operating Systems
    • Top Customer-Service and Help Desk Skills
    • Select the appropriate computer components to build, repair, or upgrade
    • personal computers.
    • Explain how to correctly use tools and safely work in a lab.
    • Install components to build, repair, or upgrade personal computers.
    • Explain how to perform preventive maintenance and troubleshooting on
    • personal computers.
    • Install Windows operation systems.
    • Perform management and maintenance of Windows operating systems.
    • Configure devices to connect to the Internet and Cloud services.
    • Explain how to use, configure, and manage laptops and mobile devices.
    • Explain how to configure, secure, and troubleshoot mobile, OS X, and
    • Linux operating systems.
    • Install and share a printer to meet requirements.
    • Implement basic host, data, and network security.
    • Explain the roles and responsibilities of the IT professional.
    • Troubleshoot advanced hardware and software problems
    EDUCATION & CREDENTIALS
    Cape Peninsula University of Technology, Northlink Campus, Plattekloof.
    Higher Certificate: Information and Communication Technology, 2018.
    Coursework: Business Practice, Professional Communication, Quantitive Techniques, Information and Communication Technology, Information Technology Service Management Theory/Practical/Project, and Programming (HTML, CSS, JAVA, JavaScript).
    Certifications
    N+, HC: ICT

    Education

    1 January 2018 - 30 November 2018 Higher Certificate: Information and Communication Technology at Cape Peninsula University of Technology
    2013-2017 Grade 12 at Groenberg Secondary School

    Experience

    July 2018 - September 2018 IT Technician at Computer Solution