I have gained experience as a Claims Manager with a demonstrated history of working in
the insurance industry. Skilled in Working with Brokers, Commercial Claims, Insurance,
Claims Handling, and Claims Management.
I am also an innovative and creative person. So, in order to explore this side of my
personality, I pursued a career in hairdressing, which has taught me to be a good listener
and have the ability to interpret clients’ requests, the ability to work quickly and accurately,
a caring, positive and honest attitude, punctuality and the ability to stay calm when under
pressure, stamina, as I am on my feet for most of the day, a willingness to learn new
techniques, skills and knowledge.
I’ve had the opportunity to pursue my passion for videography and photography as well,
and I’ve used my self-taught skills to assist a variety of clientele.
I am an enthusiastic, self-motivated, reliable, responsible and hardworking person. I am an
experienced team player and adaptable to any challenging situation. I am able to work well
both in a team environment as well as using own initiative. I can operate effectively under
duress, meet tight deadlines and solve problems.
My goal is to be able to apply all of these skills I’ve learned and combine them with my
previous work experience in order to successfully do my duties to the best of my potential.
Claims administration – PL & Commercial
Claims notification and obtain all relevant documents and information
Administer complete claims process
Appoint Assessors/Loss Adjusters
Apply policy terms and conditions
Update internal system
Claims validation and assessment
Approval of claims within specific mandate
Obtain quotes for services
Arrange approval and payment of claims
Liaison between client and Insurer