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Athenkosi ***** IT Help Desk

Port Elizabeth, Eastern Cape R10 000 / Month Document-3.pdf
Information Technology
  • Nationality: South African
  • Gender: Male
  • Ethnicity: African
  • Employment Level: Graduate
  • Career Experience: 1 - 2 Years
  • Good day, Hire manager

    Please accept my enclosed application for the position of Help Desk Technical support at your organization . Having read through your job posting, I was excited to discover that my skill set and experience match your desired qualifications.

    As a call center representative for Technical support at WNS Global services I spent 1year 8 months shaping my technical techniques, conflicts resolution skills, and time management skills, I have a strong belief that dedication and passion for the success give me a strong drive to excel on what ever I put my mind on. In 1year on the job I was appointed as one of the people to train and coach new employees to prepare and guide them through proper channels of excelling on the job.

    I take pride on myself on my stellar communication skills, I am diligent when it comes to documentation, and neatness on my working environment, and I am adamant about learning new techniques to help me progress in my field because I pay to much attention to detail.

    It would be a great honor to be a member of the organization team since the department is one of the best in the industry at employee development. I believe my customer service skills and prior technical support experience would help your company boost customer satisfaction.

    I am looking forward to discussing the position with you in more details. I’m available by phone or email at anytime convenient time for you. Please see attached document for more information, thank you for your time and consideration.

    A. A Zweni


    2013 Certificate IT: User Support Services at Nelson Mandela metropolitan University


    7 October 2019 Senior associate technical support services at WNS Global service