Tech Support Administrator Full Time Permanent

Tech Support Administrator – Cape Town

A Tech Support Administrator position is available in Cape Town, Western Cape, south Africa.

Responsibilities:

• Weekly Stats, reports and updates sent to management
• Handling of any customer complaints and providing feedback to all stakeholders
• Daly feedback to stakeholders regarding outstanding actions that could have an impact on customer service
• Positively influence the process and relationships within the region to achieve the business objectives
• Support other business units and other departments
• Maintain and enhance reports implemented by management o monitor regional productivity and efficiencies
• Follow up on client queries
• General office admin & reception relief duties
• Dealing with walk-in clients

Minimum requirements:

• Matric
• Minimum 3 years customer service and technical administration experience
• Computer literacy (Word, Excel, PowerPoint
• Ability to deal with customers at operational and executive level
• Implementation of strategy experience
• Great communication skills

Search all available job vacancies in South Africa →