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Sign inService Controller position available in Johannesburg.
We are looking for a Service Controller for an office-based job vacancy in Orange Grove, Johannesburg.
Take ownership of service coordination within a small, customer-focused office-automation after-sales business.
This varied role offers exposure to service calls, stock management, billing support, customer relationships and general service administration.
Salary: R14 000 – R18 000 CTC per month.
Minimum Requirements:
- Grade 12 with Mathematics
- Valid driver’s licence
- Basic bookkeeping skills and strong numerical ability
- Experience using Sage Accounting or a similar accounting package
- Strong Microsoft Excel skills
- Proficiency in Microsoft Word
- Experience generating quotes and invoices
- Strong office administration, organisation and follow-up skills
- Meticulous attention to detail and the ability to manage a high volume of records accurately
- Strong customer service, telephone and people skills
Duties and Responsibilities:
- Manage service-call queries from initial logging through to satisfactory resolution
- Coordinate and follow up on outstanding service matters
- Plan, forecast and manage stock requirements
- Assist with gathering and preparing information for monthly billing
- Generate customer quotes and invoices
- Handle ad hoc sales to customers
- Organise and maintain accurate office and service records
- Maintain professional, long-term working relationships with customers
- Provide reliable administrative support within the Service Department