Senior Key Accounts Manager Full Time Job

Senior Key Accounts Manager required in Cape Town.

Are you a commercially driven Key Account Manager who thrives on building strong client relationships and delivering operational excellence?

This is an exciting opportunity to manage high-value FMCG accounts within a dynamic logistics environment, taking ownership of commercial performance, contract management, budgeting, and client relationships.

You will work closely with key stakeholders to drive efficiency, deliver against KPIs, identify cost-saving opportunities, and create long-term value for both the client and the business.

Requirements:

• Grade 12 / Matric qualification
• Practical experience with advanced budgeting and ABC costing
• Relevant tertiary qualification or degree
• Between 5 and 10 years’ experience in operations, logistics, or a related field
• Strong understanding of supply chain operations and processes
• Demonstrated ability to manage changing business requirements and priorities
• Proficient in Microsoft Excel and PowerPoint
• Excellent verbal and written communication abilities
• Strong leadership, relationship-building, and people management skills
• Ability and willingness to travel when required
• Valid own transport is essential

Duties and Responsibilities::

• Lead the annual review and renewal of client contracts, ensuring all requirements are addressed.
• Prepare, manage, and regularly review budgets tailored to individual client requirements.
• Serve as the main point of contact between the client and the Consumer business.
• Build and maintain effective client relationships while ensuring agreed service levels are met.
• Plan and facilitate regular monthly performance meetings and client reviews.
• Ensure operational costs remain aligned with established cost-to-serve models.
• Assist with the implementation and integration of newly acquired client accounts.
• Review and authorise monthly invoices in accordance with contractual agreements.
• Identify opportunities to reduce costs, improve productivity, and increase operational efficiency.
• Monitor financial performance, including P&L results, against agreed KPIs and targets.
• Work collaboratively with clients to identify and deliver opportunities for joint value creation.
• Oversee contract amendments, financial adjustments, and reconciliation or true-up activities.
• Evaluate, review, and negotiate contractual terms with existing and prospective clients.
• Identify potential new business opportunities and contribute to client acquisition and growth.