RFQ Document Controller Full Time Jobs

RFQ Document Controller required in Muizenberg, Cape Town.

Are you an organised and detail-oriented administrator with experience working with RFQs, quotations and document control?

Our client, based in the Southern Suburbs, is looking for a reliable RFQ Document Controller to manage and coordinate documentation throughout the quotation and procurement process.

This role is ideal for someone who enjoys working with figures, documentation, deadlines, and multiple stakeholders, while ensuring that all RFQ information is accurate, complete, and properly recorded.

Requirements:

• Grade 12 / Matric, together with proven administrative experience within a technical, engineering, manufacturing, or similar environment.
• A minimum of 5 years’ experience in document control, technical administration, or a comparable position, preferably within the PCB, electronics, or related manufacturing sector.
• Experience or exposure to CAM software would be an advantage.
• Strong understanding of document management, version control, and maintaining accurate technical records.
• Excellent administrative ability, with strong attention to detail and a structured approach to organising information.
• Good written and verbal communication skills in English, with the confidence to liaise with customers, suppliers, engineers, and internal departments.
• A strong customer-focused approach with the ability to handle queries professionally and efficiently.
• Advanced proficiency in Microsoft Office, particularly Excel, Word, and Outlook.
• Previous experience working with ERP systems and the ability to learn and navigate technical databases and business systems.
• Ability to manage multiple tasks simultaneously, prioritise workloads, and consistently meet deadlines.

Duties and Responsibilities:

• Receive and assess incoming technical requests, establish the required process, and determine whether the request relates to a new component, revision, repeat order, ECP, or factory transfer before assigning it to the appropriate CAM Engineer.
• Coordinate and monitor technical queries, following up on outstanding information, communicating supplier feedback, and escalating matters that require engineering input or decision-making.
• Conduct searches of existing records before creating new entries, allocate part/item numbers, maintain structured electronic folders, and ensure technical documentation is correctly named, stored, and version controlled.
• Prepare and maintain Technical Data Sheets, stencil files, paste files, and related technical documentation, ensuring all information is complete and accurate and that the necessary approvals are obtained.
• Maintain the Engineering Query (EQ) register, prepare and distribute EQs, monitor responses and deadlines, follow up with customers, and escalate overdue or technically complex matters.
• Ensure all technical records, historical information, factory allocations, revisions, databases, and supporting documentation remain accurate, current, traceable, and properly maintained.
• Maintain a central tracking system for technical work, monitor outstanding tasks and deadlines, identify potential delays or bottlenecks, and provide regular workload updates to the Senior CAM Engineer.
• Review completed work to ensure all required actions, documentation, approvals, and filing have been finalised before closing technical tasks.
• Identify opportunities to improve administrative and document-control processes, streamline workflows, improve efficiency, and contribute to cost-saving or continuous-improvement initiatives.
• Maintain professional and responsive communication with customers, suppliers, engineers, and internal departments, ensuring queries and requests are handled promptly and effectively.