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Sign inIT Platform Engineer position available in Cape Town.
We’re looking for a senior Linux engineer to join a dedicated support team delivering 3rd line support to a large enterprise client.
You’ll own advanced troubleshooting, platform management, and maintenance across Linux infrastructure, acting as an escalation point for complex incidents.
Key Responsibilities:
- Provide expert 3rd line support and troubleshooting for complex Linux incidents and problems
- Lead planning, documentation, and execution of change and release activities, including patching and upgrades
- Collaborate with third parties and specialists to maintain service stability, performance, and security
- Maintain accurate configuration data and high-quality technical documentation
- Act as an escalation point, driving complex issues to resolution with clear stakeholder communication
- Identify and mitigate technical risks proactively
- Work within an ITIL-based service management framework
What You’ll Need:
- 5+ Years as a 3rd line Linux engineer with strong, advanced troubleshooting skills
- Expert-level Linux knowledge (Ubuntu and Red Hat)
- Scripting/automation proficiency in Bash and PowerShell
- Solid understanding of IT networking principles
- Experience with Azure infrastructure and services
- Experience with configuration management / monitoring tools (e.g. N-able)
- Strong analytical skills and full incident ownership from report to resolution
- Excellent communication skills, able to explain technical detail clearly
- A degree in Computer Science or related field preferred
- Nice to Have
- Linux certifications (RHCSA, LPIC)
- Azure certifications (e.g. AZ-900)