Intermediate Business Analyst Full Time Permanent

Intermediate Business Analyst – Johannesburg

An Intermediate Business Analyst position is available in Fourways, Johannesburg, Gauteng, South Africa.

IsoMetrix, a fast-growing software company with offices in the USA, Canada, Australia, United Kingdom and South Africa, is a leading provider of software solutions for Governance, Risk and Compliance management and reporting.

We are looking for an Intermediate Business Analyst with a Governance, Risk and Compliance and software implementations background to join our Projects team.

on-site/WFH hybrid.

Main purpose of Job – Intermediate Business Analyst:

As part of the Professional Services team, the Intermediate Business Analyst is responsible for engaging with our customers and the project team throughout the entire IsoMetrix software implementation lifecycle ensuring successful delivery of the solution.

Primary Responsibilities:

Analysis and Solution Definition:

• Ensure to develop a proper understanding of the Isometrix software, capabilities.
• Facilitates requirements gathering sessions with customers in order to identify business objectives.
• Develops detailed requirement documentation for customer review and approval.
• Conducts requirement review meetings to validate requirements.
• Conducts design review meetings to ensure developed system meets all requirements.
• Responsible for ensuring a system build that it is in line with business requirements.
• Effectively adheres to the IsoMetrix implementation methodology and enforces project standards.

Technical Recommendation and Testing:

• Serves as subject matter expert with respect to best practice implementation strategies in terms of system design considerations.
• Ensures optimal system functionality through design of reports, dashboards and homepages.
• Review and advise on test results.
• Supports System Integration and User Acceptance Testing.
• Understands IsoMetrix’s product release and patch process, planning potential customer impact accordingly.

Training Delivery:

• Develops and delivers customer-specific training programs during the project implementation.
• Assists in the development of customer-specific training material.

Project Execution:

• Guide project team in terms of requirements, build, development and timelines.
• Consistently delivers high-quality services to our customers.
• Advises customers on project approach and articulate the impact of changes to project timelines and resources.
• Manages customer expectations within the parameters of the agreement.
• Adheres to project scope, deadlines and schedules.
• Provides customer and project team support during implementation phase.
• Identifies success story candidates for announcement to customer community.
• Occasional travel may be required.

Minimum Education Experience – Intermediate Business Analyst:

• Matric.
• Tertiary Qualification (Software Development and/ or Business Analysis).
• Business Analyst Certification (preferred)
• Minimum 2 years’ experience with similar responsibilities in a software development environment.
• An acceptable qualification/certification or 2 years’ practical work experience in Risk, Quality, Health, Safety, Environmental Monitoring, Social Management and Compliance disciplines.
• Extensive exposure to external customers. Candidates with predominant internal exposure will not be considered.
• Knowledge of SDLC (Software Development Lifecycle).
• Exposure to ISO standards governing these disciplines.
• Experience in software dealing with these disciplines.
• Have a valid passport and be willing to travel.

Technical Competencies:

• Prior experience with SQL, MS Office, MS Project, MS Visio.
• Comprehensive understanding of enterprise application requirements / architecture.

Personal Attributes:

• History of demonstrated success in driving and delivering strong organisational results.
• Logical problem-solving approach, ability to clearly communicate business problems and proposed solutions to the customer.
• Strong interpersonal and communication skills, with the ability to present in a group setting with a multidisciplinary team.
• Experience building internal and external relationships and mitigating past difficult personalities or situations.
• Self-motivated to develop and maintain skillset and product knowledge.
• Professional self-starter, able to work collaboratively with others.

The IsoMetrix DNA encompasses the following core values and behaviours

• Own It!
• Do the right thing
• Embrace Ideas
• Win together
• Think Beyond

Search all available job vacancies in South Africa →