Front Desk Coordinator Full Time Job

Front Desk Coordinator job vacancy in Cape Town.

Our vehicle rental client in Cape Town Airport industrial is looking for a Branch Coordinator to navigate and coordinate customer service and delivery of vehicles once a client requests a vehicle.

Minimum Requirements 

• Matric or relevant
• 3-4 years branch coordination – preferable from a rental perspective
• 3 years rental experience an added bonus
• 3 years administration experience
• 3 years top customer service experience
• Good with software and MS office

Duties and Responsibilities:

• Deliver top service and branch operations control between client and drivers and its destination
• Responsible for customer service between customer and company
• Bookings of vehicles to rent
• Branch Coordination regarding planning, bookings, cost and receiving payments
• Assign instructions to drivers regarding customers request, drop offs, pick ups
• Assure all documentation is correctly completed and stored – added to the system
• Liaise with drivers to drop of and pick up vehicles at client’s destinations
• Liaise with customers regarding bookings, cost and collection