Customer Care Consultant Full Time Permanent

Customer Care Consultant – Cape Town

A Client Relations / Customer Care Consultant position is available in Cape Town CBD, Western Cape, South Africa.

R15 000 – 18 000 CTC per Month + Performance related incentives

Duration: Permanent

Overview

Global company requires a professional Client Relations Consultant with at least 12 months relevant experience within the corporate sector.

Minimum Requirements:

• Completed Bachelor’s degree with a Marketing related major
• 1 + years Customer care / service experience
• Excellent oral and written skills in English
• Excellent computer literacy
• Ability to multitask and maintain a high-level of organization
• Outstanding communication and interpersonal skills

Duties and Responsibilities:

• Liaising with clients via email and telephone in a professional manner
• Performing client portfolio analysis and taking action where required
• Promoting available products and services to clients
• Developing and maintaining excellent relationships with prospective and existing clients
• Contributing to team effort by achieving targeted results’

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