At Content+Cloud we help our clients to succeed and to transform the way their businesses operate, the way their users work, and provide them with flexible and secure platforms with which to do it.
Our portfolio of Professional and Managed Services enables our clients to truly leverage the power of Microsoft’s three clouds: Microsoft 365, Azure and Dynamics 365.
As our reputation has grown over the years, we’ve been able to attract exceptionally talented individuals. Whether they are a world-renowned technology specialist or a highly skilled member of a 24/7support team, all our people are driven by a desire to deliver success for our clients.
An opportunity has arisen for a Managed Services Engineer in our Manchester office, providing unparalleled service excellence to our base of over 400 clients and 13,000 end users across the UK.
While our broader Security & Networks team spans across multiple work streams, your role will primarily fulfil part of our dynamic Managed Services and NOC services. You will assume the function of a Managed Services Engineer which requires a high level of compliance and service delivery to a wide range of clients who have outsourced their IT support to Content + Cloud. This includes the monitoring and management of client backups, routers and firewalls, servers, and device endpoints to ensure issues are handled proactively with minimal impact on the client. Resolving issues efficiently, identifying and correcting trends is a key part of the role.
Reporting to the Team Manager, the key deliverables of our Managed Services Engineers can be summarised as follows:
Location and Environment
This role will be based out of our Century City offices in Cape Town, however you will work amongst a team split across our London and Manchester offices.
At Content+Cloud we look for a particular kind of person. Someone who likes nothing better than helping others to achieve their goals. Someone who is driven by a desire to go the extra mile for our clients, focusing on the little things that make a big difference. Someone who loves technology, not for its own sake, but for what it can deliver – in terms of organisation.
This is the real Content+Cloud difference: the mindset of our people.
We see every client challenge as an opportunity for fresh thinking, and every client journey as an adventure.
Required Skills and Capabilities
The ideal candidate will have/be:
Generic essential individual attributes:
Good luck and please bear in mind we receive a very high number of applications; we will endeavor to get back to all applicants, however, we thank you for understanding this is not always possible for unsuccessful applicants.
Content+Cloud is proud to be an equal opportunity workplace that is committed to attracting and retaining the best talent regardless of race, sex, age, national origin, religion, sexual orientation, gender identity, disability or criminal history. As part of our compliance requirements, we do undertake background checks which, dependent on levels of security required for the role or client assignment, may include a criminal record check. Please do let us know if you would like more details on the level of checks for the specific role you are applying to.
We are happy to provide any reasonable adjustments you may need to ensure you feel you have the best experience across our selection process and future employment, for any support on this please email us at email@example.com
Tagged as: Managed Services, NOC Engineer
Company Background At Content+Cloud we help our clients to succeed and to transform the way their businesses operate, the way...Apply For This Job
CMS Content Coordinator Westville, Durban R15 000 – R20 000 per month Contract (3-6 months only) – Candidates must be available to...Apply For This Job
DevOps Engineer required to develop and implement CI/ CD processes and prepare the infrastructure where applications will be deployed and...Apply For This Job
Remote Frontend .Net / SQL Server Developer | Gaming Location: The position is fully remote Salary: R50 – R70 000...Apply For This Job
My client in Pretoria is without a doubt the most exciting place to work for! They are currently looking for...Apply For This Job