The Company, with offices in Pretoria, is a Division of the Company. The company is a diversified engineering solution business with extensive experience in the electrical power, telecommunications, ICT, general and mining industries. The company applies advanced, integrated technologies in the development of world class engineered products, systems and solutions for supply to a wide range of niche market sectors in Africa and internationally.

The Data Division has a position for a Support Consultant: Maximo. If you believe you meet the requirements for this position then we would appreciate your application.

Key Responsibilities:

The successful candidate’s responsibilities will include, but not be limited to:

• Provide technical support to customers onsite as well as remotely Ensuring client support issues get resolved
• Ensuring issues get escalated to higher technical levels
• System and database installation, setup and configuration
• System fault-finding / problem solving
• Solution testing
• Report writing in SQR / Crystal / Actuate / BIRT

Qualifications:

The successful candidate should possess a relevant Engineering / IT related Degree / Diploma. The candidate must have:

• Microsoft Outlook knowledge
• At least 1-3 years industry experience
• Call Centre experience
• Call Centre experience
• Database setup and configuration experience
• SQL Experience
• Maximo product knowledge

The Successful candidate is expected to answer to the following:

• Ability to work independently
• Good Communication skills – both spoken and written
• Ability to work under pressure
• The incumbent must have the willingness to work flexible hours
• Good technical knowledge and skills incl. development and design skills