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Good networking experience (CCN Recommended)
Experience in Firewall/Proxy/AV/IPS technologies advantageous: Check Point, Cisco, Juniper, Tipping Point, Bluecoat, WebSense
The position and primary objectives for this position are:
Deploying and configuring the SIEM solution in clients environment’s
Ensuring log integration to the SIEM application by doing various checks to confirm system is operating as expected
Ensure daily health monitoring checks are done for all clients environments; this includes device health and availability
Proactively act on alerts in client’s environment – this is done by informing customer of anomaly in environment and driving issues to completion.
Providing ad-hoc reporting for clients based on specific requirements
Performing monthly backups of various Firewall, Proxy, IPS environments
Liaising with vendors to resolve any inconsistencies, issues experienced
Continuous development of the solution and suggesting/driving improvements in the service offering
Basic First Line troubleshooting of various Firewall/Proxy/IPS technologies (Check Point, Cisco, Juniper, FortiGate, Blue Coat, WebSense, Tipping Point, McAfee) where issues are experienced with integration into the SIEM technology.