Experience required:

• Good networking experience (CCN Recommended)
• Experience in Firewall/Proxy/AV/IPS technologies advantageous: Check Point, Cisco, Juniper, Tipping Point, Bluecoat, WebSense

The position and primary objectives for this position are:

• Deploying and configuring the SIEM solution in clients environment’s
• Ensuring log integration to the SIEM application by doing various checks to confirm system is operating as expected
• Ensure daily health monitoring checks are done for all clients environments; this includes device health and availability
• Proactively act on alerts in client’s environment – this is done by informing customer of anomaly in environment and driving issues to completion.
• Providing ad-hoc reporting for clients based on specific requirements
• Performing monthly backups of various Firewall, Proxy, IPS environments
• Liaising with vendors to resolve any inconsistencies, issues experienced
• Continuous development of the solution and suggesting/driving improvements in the service offering
• Basic First Line troubleshooting of various Firewall/Proxy/IPS technologies (Check Point, Cisco, Juniper, FortiGate, Blue Coat, WebSense, Tipping Point, McAfee) where issues are experienced with integration into the SIEM technology.
• System Maintenance and executing scheduled tasks
• Report writing