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This role supports the smooth running of the production applications and infrastructure. |
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§ Personal Effectiveness o Accountable for service delivery through own efforts. o Individually accountable for managing own time, tasks and output quality for periods of 1 day to a maximum of 3 months. o Makes increased contributions by broadening individual skills. o Collaborates effectively with others to achieve personal results. o Accepts and lives the company values. § System Efficiency Optimization o Implements cost saving / optimisation initiatives. § Technical Consultation o Provides technical advice and consultation to the business. o Acquires and applies knowledge of business processes, procedures, policies and practices. § Technical Support o Supports the running of Oracle Application Server. o Implement support processes for Oracle Application Server. o Provides 24 x 7 first-line standby / support. o Creates temporary fixes within systems to achieve Service Level Agreements. o Pro-actively monitors the production environment. o Develop and implement monitoring processes for Oracle AS Technologies. o Apply patches and upgrades. o Implement and test backup strategies for Oracle AS Technologies. o Routinely measure and report Oracle AS performance and up-time metrics.
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