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IT Training Specialist
Relevant IT Degree/Diploma
3 years SAP SPP Administrator experience and technical experience
A minimum of 3 years technical and instructional writing experience
Working knowledge of SAP ECC 6 and an understanding of the FI, CO, MM, SD, PM, PS/IM and HCM modules
Strong background of collaboration with SME’s to develop training courses and training material
Experience in managing training projects
Development of training material
Strong knowledge of the SPP toolset and its various component
Determine immediate and long term training needs for SAP, GCOS, NAVIS and e-Business applications.
Perform detailed business process analyses to determine technical and training needs and provide level of effort estimates.
Work with subject matter experts, developers, and trainers to develop training material in accordance with documentation standards based on instructional design documents, work instructions and system functional requirements.
Create document templates and standards for each of the application environments to be adopted in the creation of training material.
Document a process methodology for the development of training material.
Prepare training material according to acceptable standards of the SPP tool used at TPT.
Work closely with Business Analysts and specific SME’s to ensure the training content is complete and accurate.
Manage the Administration of SPP on behalf of IT throughout the TPT departments.
Manage the process of RWD Software loading onto the Author’s workstations viaTPT ‘s authorization procedure.
Monitor SPP Projects process and address issues pro-actively.
Conduct train-the-trainer training sessions.
Train various sets of application resources to use SPP to record training material.
Assist end users to effectively make use of the training material
Ensure that training material is up to date in line with changes to the application systems