Fast growing consumer technology company requires a telephone support agent to provide cover for a minimum of 3 months whilst one of the helpdesk team goes on maternity leave.
The customer service centre is open 7 days a week from 8.30am to 8.30pm and you will be required to work evening and weekend shifts.
You will need to be able to speak Zulu and Xhosa as a first language.
The role requires you to have at a full matric certificate with a higher grade pass in maths and science. Prior experience in an IT helpdesk role will be beneficial.
You will also need a further diploma in computer studies or similar subject. In addition to the above you will need to be proficient in the use of computers and the internet as well as display an in-depth knowledge of how computers work.
You must have your own transport and reside within 30minutes commuting time to our service centre which is in Blaauwberg Road close to Marine Circle in Bloubergrant.
If you are successful in obtaining an interview, you will be tested on your knowledge of computers and your ability to provide a professional level of customer service.