To protect  the enterprise & client data by performing backup and restore activities.

Education and Experience required:      

• Degree / diploma in Information Technology (BSc or BComm preferred) or equivalent (suitably qualified as articulated in the Employment Equity Act)
• Relevant vendor certifications would be an advantage
• Backup infrastructure and products (e.g. tape libraries, VTLs, Data Domain)
• Backup management software e.g. NetBackup (preferred), TSM, Legato
• Backup and restore operations
• Operating systems and systems software (Unix, Linux and Windows)
• Database backups (especially Oracle and SQL)

Skills and Competencies

• Backup management software (NetBackup preferred) and knowledge of database backups (Oracle and SQL)
• Tape and virtual tape library hardware configuration, installation, maintenance and management
• Backup and retention principles
• Information protection and information life cycle management principles
• Disaster recovery  procedures and principles
• Device channel connectivity, including HBAs
• Operating Systems and System Software (Unix, Win)
• Backup reporting
• Knowledge of storage, especially zoning, would be an advantage
• Initiative – Shows initiative and makes time available to ensure general technical competencies and specializations are kept up to date and in line with industry developments
• Builds relationships – The ability to build and sustain relationships with key individuals on the basis of openness and trust
• Communication - Communicates effectively, both orally and in writing, with subordinates, colleagues, and customers at all levels
• Logical reasoning
• Analytical
• Proactive

Key areas of responsibility:

• Backup and restore servers and databases as per requirements and policies
• Manage hardware and software so that usage is optimal, with non-utilised hardware and software identified
• Uphold backup management policies, processes and standards
• Adhere to Incident, Problem and Change Management principles
• Backup report management and client communication
• Keep Disaster Recovery procedures current and optimised
• Manage customer relations in line with SLAs
• Provide technical support for backup environments